Refunds & Cancellations
We understand that unforeseen circumstances may arise, and we are disappointed to learn that you need to cancel your stay with us. At Tathastu Hotel, we are committed to providing a seamless and efficient experience for our guests.
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To ensure a smooth process, we have outlined our refund and cancellation policies below. Please review the following information to understand your options and next steps:
Please note that our cancellation policy is as follows: If you cancel your room booking after 24-48 hours of the scheduled check-in date, a refund of 80% of the total amount paid will be applicable. However, if you cancel your booking prior to this time frame, you will be eligible for a full refund of 100% of the total amount paid. We appreciate your understanding and cooperation in adhering to this policy.
Refund Request Process
To initiate the refund process, please follow these steps:
1. Submit Your Refund Request: Click on the "Apply" button below to access the refund request form.
2. Complete the Form: Carefully fill out the form with all required information, ensuring accuracy and completeness.
3. Submit Your Request: Once you have completed the form, submit it to our team for processing.
4. Your refund will be done in 3-5 Business Days.
Upon receiving your request, we will review and process your refund in 3-5 Business Days. We appreciate your prompt attention to this matter, and we are committed to providing a timely and efficient resolution.
Please note that we will notify you once your refund has been processed, and you will receive a confirmation email outlining the details of the refund.