1. Responsible Online Booking

We strive to provide a seamless and enjoyable experience for our guests. To ensure this, we kindly request that you book your room online only through our authorized channels. Avoid trial bookings, as they can lead to complications and inconvenience for other guests. If you encounter any issues during the booking process, please don't hesitate to reach out to us. We're here to help.

 

2. Protecting Our Online Community

We value the integrity of our online platform and appreciate your cooperation in maintaining a safe and trustworthy environment. Refrain from spamming or engaging in suspicious activity on our website, as it may result in a permanent ban on your IP address. If you have any concerns or questions, please don't hesitate to reach out to us. We're committed to resolving any issues promptly.

 

3. Authentic Information for a Smooth Stay

To ensure a hassle-free and enjoyable stay, we require accurate and authentic information during booking. Please provide your official name, phone number, email, and address to ensure that we can contact you promptly and efficiently. Using fake or incorrect details can lead to legal complications and compromise your stay with us.

 

4. Respect and Hospitality

At our hotel, we prioritize the well-being and satisfaction of our guests. We kindly request that you treat our staff with respect, both online and offline. Your courtesy and consideration will help create a warm and welcoming atmosphere for all.

 

5. Efficient Event Planning

When planning an event or banquet with us, please refrain from filling out the form multiple times. Instead, complete the form once and our team will contact you promptly to discuss the details of your event. Your cooperation will enable us to provide a more personalized and efficient service to ensure a successful and enjoyable event.

6. Terms & Conditions Regarding Refunds

Please note that our cancellation policy is as follows: If you cancel your room booking after 24-48 hours of the scheduled check-in date, a refund of 80% of the total amount paid will be applicable. However, if you cancel your booking prior to this time frame, you will be eligible for a full refund of 100% of the total amount paid. We appreciate your understanding and cooperation in adhering to this policy.

 

7. Terms & Conditions Regarding Couples

Our Commitment to Authenticity and Respect
At Tathastu Hotels & Banquet Hall, we strive to provide a warm and welcoming environment for all our guests. To maintain this atmosphere, we have established a policy that ensures the integrity of our rooms and services.

Respecting the Boundaries of Intimacy
We believe that the sanctity of a couple's relationship is precious and deserves to be respected. Therefore, we kindly request that only genuine couples, who are legally married or in a committed relationship, book a room with us.

Our Commitment to Authenticity
We understand that not all relationships are publicly recognized or celebrated. However, we must ensure that our rooms are reserved for those who are committed to each other. This policy is in place to protect the privacy and comfort of our guests, as well as to maintain the integrity of our services.

Consequences of Non-Compliance
In the event that a guest violates our Terms & Conditions by booking a room under false pretenses, we reserve the right to cancel the booking immediately. We also reserve the right to take any necessary actions to ensure the safety and comfort of our other guests.

Why We Do This
By respecting the boundaries of intimacy and ensuring that only genuine couples book a room with us, we can create a more authentic and respectful environment for all our guests. We believe that this approach will enhance your overall experience and allow you to feel more comfortable and connected with your partner.

Conclusion
We appreciate your understanding and cooperation in adhering to our policy. If you have any questions or concerns, please do not hesitate to reach out to us. We look forward to welcoming you to Tathastu Hotels & Banquet Hall and providing you with an unforgettable experience.

Thank you for your understanding.

 

8. Terms & Conditions Regarding Refunds

Please note that our cancellation policy is as follows: If you cancel your room booking after 24-48 hours of the scheduled check-in date, a refund of 80% of the total amount paid will be applicable. However, if you cancel your booking prior to this time frame, you will be eligible for a full refund of 100% of the total amount paid. We appreciate your understanding and cooperation in adhering to this policy.

 

We will issue your refund in 3-5 Business Days. To know more, read "Refunds & Cancellations Page".